A Study of Different Factors in Single and Multiple Server Queuing Models in Banking System
Keywords:
Waiting lines, Single Server, Multiple Server, Queuing ModelAbstract
Queuing theory is discipline of operational research in mathematics. It is mostly dealt with demonstration and analysis of system that deliver service to random demands. In this research work, the queuing numeral, service windows numerals and the maximum service figures are checked out by the help of queuing theory. Queuing models signifies the formation of physical systems. It specifies the server number and their arrangement in order to give services to their clients, and statistical or probabilistic demand nature, by stipulating inconsistency in process of arrival and service. Main concerns of different counters such as “cash deposits counter”, “cheque deposits counter” and “cash draw counter” are studied in the field of bank such as arrival and departure of customers and service time provided to them. Distinctive queues and quantities of servers engaged with the procedures are additionally observed by utilizing proper probability distributions. The arrival procedure figured by exponential distributions and administration process is measured by Poisson Distributions. Single server and various server queuing models are utilized in order to dissect lining parameters and execution measures of the framework. WinQsb programming is utilized to perform queuing investigation and queuing simulation in order to process these parameters and execution measures. Moreover, qualities of connection between various execution measures are computed utilizing SPSS (Statistical Package for Social Sciences) 16.
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